Customer communication
Answer calls, capture requests, send email or text messages, track delivery, and keep conversations tied to the customer.
One connected app for customer conversations, field work, and getting paid.
ChampEntra gives growing service businesses a configurable workspace for AI voice answering, messaging, scheduling, customer records, field updates, proposals, invoices, payments, projects, and reporting.
What does the ChampEntra app include?
ChampEntra brings AI voice answering, customer messaging, scheduling, field work, customer records, bids, contracts, invoices, payments, projects, reports, and secure customer portals into one configurable business app.
Office operations
Manage customers, appointments, bids, invoices, payments, projects, reporting, documents, and team access.
Field operations
Assign work, clock in and out, complete job reports, upload photos or receipts, and take measurements from a phone.
Customer self-service
Give customers a private place to review projects, proposals, invoices, appointments, messages, and payment links.
Complete app feature set
Connect the first customer call to the final payment.
Use the features your business needs today and add the rest as the workflow grows.
Availability is configured per workspace. Voice, SMS, email, payments, maps, and signing features are turned on when the required provider account and settings are connected.
AI voice answering
A configurable AI receptionist can answer calls, use business hours and greetings, capture caller details, find open slots, book confirmed estimate appointments, and route handoffs.
Learn more about AI voice answeringMessaging and delivery
Stage, approve, and send customer email or text messages with templates, opt-out tracking, and delivery history through the connected provider.
Learn more about messaging and deliveryScheduling and calendar
Schedule work, assign team members, add reminders, open Google Calendar links, and keep appointments, properties, notes, and notifications together.
Learn more about scheduling and calendarCustomers and properties
Save customer contacts, service notes, property addresses, directions, and property photos so office and field teams share the same record.
Learn more about customers and propertiesGPS employee time tracking
Clock in and out with job context so office staff can review labor by employee, day, and job.
Learn more about GPS employee time trackingDaily job reports
Capture work performed, materials, receipts, job photos, notes, and equipment details while the crew is in the field.
Learn more about daily job reportsBids, contracts, and signatures
Build versioned proposals with line items, deposits, terms, PDF previews, secure signing links, and customer status tracking.
Learn more about bids, contracts, and signaturesInvoices and payments
Create branded invoices with line items, tax, due dates, payment links, and card or ACH checkout when configured.
Learn more about invoices and paymentsProjects and job costing
Track project status, tasks, due dates, budgets, assets, permits, vendors, costs, and completion progress in one workspace.
Learn more about projects and job costingTeam and payroll time
Manage staff roles, clock-in status, assigned work, time entries, payroll preparation, and access to the screens each person needs.
Learn more about team and payroll timeMobile field takeoffs
Use touch-ready line, area, and count tools to measure plans or properties, apply scale and unit rates, save quantities, and add notes.
Learn more about mobile field takeoffsCustomer portal
Give customers a private place to see projects, bids, invoices, appointments, messages, files, payment links, and notification preferences.
Learn more about customer portalReports and lead tracking
Track lead sources, campaigns, invoices, projects, and exports so owners can review the pipeline and download clean CSV records.
Learn more about reports and lead trackingSecurity and administration
Keep each company in a separate workspace with role-based access, MFA, protected records, audit events, provider settings, and controlled support access.
Learn more about security and administrationWhy it matters
Software should match how contractors really work, not force every business into the same template.
Fewer lost detailsDaily job notes, photos, materials, and receipts stay with the job instead of disappearing in texts or paper notebooks.
Better job visibilityOwners and administrators can see work status, labor, customer details, and invoicing steps from one place.
Cleaner handoffForemen can document work in the field while office staff review the information needed for payroll, billing, and follow-up.
Mobile-first useThe app is designed to be used from phones for quick calls, text messages, directions, updates, and job records.
Start cleaner operations
Start a ProjectNeed a business app built around your company?
Tell ChampEntra what your team is doing on paper, in texts, or across spreadsheets, and we will map it into a cleaner workflow.
Local service area pages
Business app features for service companies across nearby Middle Tennessee communities.
ChampEntra is based in Estill Springs and supports projects across this local service area. These pages describe communities served; they do not imply a separate office in every town.
- Business app features in Estill Springs
- Business app features in Tullahoma
- Business app features in Winchester
- Business app features in Decherd
- Business app features in Cowan
- Business app features in Lynchburg
- Business app features in Manchester
- Business app features in Shelbyville
- Business app features in Fayetteville
- Business app features in Sewanee
- Business app features in Monteagle
- Business app features in Lewisburg
- Business app features in Elora
- Business app features in Belvidere